FAQ area

You must have a valid Category B driving licence. You must also be at least 18 years old and physically fit to drive. Some events are subject to specific requirements; these are listed in the respective training details.

The minimum age for participation is 18. A different minimum age may be specified for certain courses or vehicles. If the Audi driving experience includes driving on public roads, as is the case with our “Tour experience,” participants must be at least 23 years old at the time of the event. Alternatively, they must be accompanied by a person who is at least 23 years old and is also participating in the event for the entire duration of the tour.

Participation with a BF17 (supervised driving from age 17) licence is not permitted for Audi driving experience training events, with the exception of our special “Basic young drivers” course. Active participants must be at least 18 years old and hold a full Category B driving licence.

You must have a valid, unrestricted Category B driving licence for passenger vehicles. International guests may be required to present their driving licence along with an official translation or an international driving licence.

Please bring your valid driving licence (original document) with you on the day of training. 

Audi driving experience offers a special driving course for people with disabilities, allowing participants to train in their own vehicle. As the requirements for accessible training vary greatly from person to person, these events are planned individually through direct personal consultation. For a non-binding consultation on the available options, please contact our team directly at: incentive@audi.de.

Unfortunately, active participation is not possible for legal reasons if you are unable to present a valid driving licence. The participation fee will not be refunded.

At many locations, accompanying guests are welcome to watch the events from designated areas. This is a spectator-only option and must be booked in advance for an additional fee. The accompanying person may join in catering arrangements, such as lunch, but may not ride in the vehicle as a passenger. For this reason, there are separate rates for accompanying persons.Accompanying persons are also warmly welcome at our venue in Neuburg an der Donau. As no catering is planned there, advance registration is not required. Accompanying persons are welcome to dine in our restaurant at their own expense.

Minors may be brought along to the event, depending on the venue. This is subject to the condition that another spectator-only accompanying adult is present and assumes responsibility for supervising the minor. Children are generally not allowed on racetracks.Minors are not allowed to ride in the training vehicle under any circumstances.

The Audi driving experience courses are conducted exclusively with vehicles provided by AUDI AG and under the guidance of our instructors. Participation using private vehicles is not permitted.

For many event formats, accompanying persons can be booked as an additional option, allowing them to observe the event from safe areas specifically set aside for spectators. However, active participation in the training and riding in the vehicles is reserved exclusively for registered participants.

Booking is quick and easy through our official website. Simply select your preferred training event, the location that works for you and an available date. Once the booking process is complete, you will receive a binding confirmation by email.

You can find all current training information and availability on our website.

If an event is fully booked, please check for alternative dates or similar training formats at other locations. Additional places often become available at short notice and are posted online. You also have the option of joining a waiting list for your preferred event if it is fully booked.

If your preferred date is already fully booked, you can easily be added to a waiting list for that event. Please contact us by email at drive@audi.de.

Yes, you can register up to two participants in a single booking.

First, please check the spam folder of your email account. If you are unable to locate the confirmation, please contact Audi driving experience customer service directly. Our team will be happy to assist you promptly and resend the relevant documents.

Our support team is available to assist you with any questions you may have regarding your booking. You can easily reach us by email or phone during the service hours listed on our contact page. We will be happy to help you navigate our booking tool.Email: drive@audi.dePhone: +49 841 8932900

We ask for your understanding that we are unable to book additional nights for you during our multi-day events. If you would like to extend your stay, we will be happy to provide you with the contact information for the hotels upon request.

The exact cancellation policy depends on the timing of your cancellation and the general terms and conditions of the respective event. Detailed information about applicable fees is clearly outlined in our general terms and conditions and in your booking documents.

Rescheduling or cancellation is possible in accordance with our general terms and conditions. Please contact our customer service team well in advance by email at drive@audi.de so that we can review the options available in your specific case, including any applicable fees.
Further information on our cancellation and rescheduling policies can be found in our general terms and conditions:To the general terms and conditionsWe recommend that you take out travel cancellation insurance and insurance to cover the costs of assistance, including repatriation in the event of accident, illness or death.

To the general terms and conditions

It is generally possible to transfer a booking to another person after prior consultation with our customer service team, provided that the substitute participant meets all the requirements for the specific training event, such as holding the required driving licence.

You can contact our customer service team for personalised advice by phone or email. We will be happy to help you find the training format that best suits your driving goals.Email: drive@audi.dePhone: +49 841 8932900

For individual requests, such as special dietary requirements for catering or any other questions, the Audi driving experience team is always happy to assist you via the contact details.

The package price for an Audi driving experience includes the following standard services:Training & vehicles: participation in the selected driver training and use of our exclusive Audi modelsProfessional support: supervision by our experienced team of instructors throughout the entire eventCatering: Catering is generally included in the price of one-day events.Accommodation: For events and training courses lasting several days, hotel accommodations and meals are also included in the price.Note: You can find detailed descriptions of the services on the respective training page.

Yes, a full catering service is included in the participation fee for full-day Audi driving experience events. This includes, as standard:Drinks: a selection of non-alcoholic beverages available throughout the daySnacks: refreshments during short breaksLunch: catering at lunchtimeNote: For detailed information about the catering service included, please refer to the description for your specific event.

Accommodation and transfers are only included in the package price for explicitly listed multi-day travel formats. For regular one-day training events, participants are responsible for their own travel arrangements and accommodation.

Yes, the Audi driving experience offers the Basic young drivers training, a program specifically designed for young drivers (participants up to the age of 25). The program combines two key elements:Safety & confidence: The focus is on developing an anticipatory driving style and precise vehicle control to ensure safe driving on the road from the very beginning.Driving fun included: There is no shortage of action – in modern Audi models, participants experience the thrill and dynamism of driving first-hand, with plenty of fun along the way.

Yes, electric mobility is a key component of our programme. You will have the opportunity to experience high-performance, all-electric models like the Audi RS e-tron GT performance intensively on the track and get a feeling for their dynamic power delivery.

The training vehicles are provided by Audi driving experience. Our fleet consists of the latest, carefully maintained models that have been specifically selected to meet the requirements of our dynamic driving exercises.

Our team of instructors consists of qualified experts, many of whom have valuable experience in motorsport. They are specially trained to teach theoretical knowledge and practical driving techniques in a clear and focused way.

Most driver training events take the form of guided driving. Our team of instructors drive ahead in their own vehicle and provide you with direct, personalized feedback on each exercise via radio communication. For certain advanced training formats, the instructor will join you in your vehicle.

Pregnant women are generally allowed to participate in the driving experience. However, we strongly advise against cornering at high speeds or performing extreme braking manoeuvres in order to avoid health risks. Please consult your doctor first if you have any questions about this.

Our events take place on specially prepared courses that meet strict safety criteria. In addition, there is a detailed briefing before each event, and our instructors supervise the training throughout to ensure it is conducted professionally.

Yes, all Audi models we provide for the training events are properly insured. Full details can be found in our general terms and conditions.To the general terms and conditions

Yes, the theoretical briefing is an essential and mandatory part of every training event. It covers the fundamental principles of driving physics as well as important safety rules that are essential for a smooth training experience.

Generally, yes. Our driver training programmes are designed to take place in a wide range of weather conditions. To ensure your maximum safety, however, there are exceptions:Extreme weather situations: If weather conditions present an unforeseeable safety risk, Audi reserves the right to cancel events at short notice.Winter training: These events take place on specially prepared ice surfaces and require consistently sub-zero temperatures. Note: Even shortly before or during the event, unpredictable weather conditions may occur, which prevent the event from being held for safety reasons. Audi therefore recommends that you take out travel cancellation insurance or book tickets to and from your event destination that can be cancelled.

Your safety is our top priority. If extreme weather conditions (such as storms, heavy snowfall or black ice) make it impossible to drive safely, the following applies:Event adjustments: Audi reserves the right to modify or cancel a training event at short notice for your safety.Note: To avoid financial risks in the event of a last-minute cancellation due to the weather, we recommend taking out travel cancellation insurance or booking tickets to and from your event destination that can be cancelled at short notice.

If you are unable to travel to the event due weather conditions, please contact our support team immediately. In this case too, we recommend taking out travel insurance to cover any potential cancellation costs for travel and accommodation.

Yes, once your booking is confirmed, we will email you comprehensive information about three weeks before the event. This includes all relevant details about travel arrangements, event schedule, check-in and clothing recommendations.

To ensure a safe and comfortable training experience, we recommend the following equipment:Appropriate footwear (important!): Please wear flat, closed-toe shoes with good grip so that you can operate the pedals precisely at all times.Basic clothing: Choose comfortable, sporty clothing that gives you plenty of freedom of movement behind the wheel.Winter training: For training sessions on ice and snow, please be sure to wear warm, weatherproof outdoor clothing.

Yes, upon successful completion of your event, you will generally receive a certificate of participation. This document confirms your participation in the Audi driving experience and serves as a reminder of the driving skills you have learned.

That depends on the training format you have selected. In general, there are three scenarios:Double occupancy (standard): Usually, two people share a vehicle and take turns driving. This provides valuable opportunities to take a break and share experiences.Single occupancy (at some training events): For certain specialised and advanced training formats, the vehicle is reserved exclusively for you as standard.Single-occupancy upgrade (upon request): For certain training programmes, you may be able to book exclusive use of the vehicle for an additional charge, subject to availability. Our service team will be happy to advise you on the available options.

Yes, upon successful completion of your event, you will generally receive a certificate of participation. This document confirms your participation in the Audi driving experience and serves as a reminder of the driving skills you have learned.

Yes, for safety reasons, all drivers are required to attend the introductory theory session. For training events that include an overnight stay, the theory briefing may take place on the evening of the arrival day. Participation in the driver training is not permitted without prior attendance at the briefing, as it covers important safety-related information.

Our training events and tours take place at select locations that offer the ideal conditions for each format:Driving centre & racetracks: In addition to renowned racetracks, you can train at state-of-the-art facilities such as our Audi driving experience center (Neuburg an der Donau) and the Driving Center Groß Dölln.Winter training: For the ultimate driving experience on ice and snow, we use exclusive training locations in Seefeld and Saalbach (Austria) as well as in Muonio (Finland).Tours: Enjoy dynamic driving against a breathtaking backdrop on our guided tours through the Alps, Tuscany and the Altmühltal region.

Participants are responsible for making their own way to our event locations. Your booking documents will include detailed directions and recommendations for arriving by car, train or plane.

Please understand that, due to GDPR regulations, we are unfortunately not permitted to disclose customer data for the purpose of arranging carpooling with other participants.

Yes, we offer gift vouchers, which make an ideal gift for car enthusiasts. The recipient can redeem the voucher for any training course of their choice from our wide range of Audi driving experience events. You can obtain this using the order form at www.audi.de/driving.Go to the voucher form (PDF)

Our vouchers are subject to the regular limitation period of 3 years. The following binding conditions apply:Start of the validity period: The limitation period begins on the date the voucher is issued.Legal basis: The voucher and the redemption of the voucher are subject to the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

Yes, our gift vouchers can be transferred to another person. The following conditions apply:Requirements: Persons to whom the voucher is transferred must be at least 18 years old and in possession of a valid driving licence.Cash payment: Cash redemption of the voucher or payment of any remaining balance is not permitted.

The following binding terms and conditions apply to the use of our vouchers:Can be redeemed for your chosen event from the current Audi driving experience programme, based on the current price list.The following are excluded: redemption for external additional services or for any rebooking or cancellation fees incurred.

Yes, your voucher may be split between several bookings. The following applies to any remaining voucher balance:Balance remains: Any remaining balance will be carried over and can be redeemed for future Audi driving experience bookings.Redemption period: You can continue to use the remaining balance until the total value has been used up or the voucher reaches its expiry date.

That is no problem. In this case, the following rule applies:Additional payment: If the voucher does not cover the costs of the event you wish to book, the remaining difference will be invoiced separately when the voucher is redeemed.Applicable terms: Please note that all bookings and participation in events are subject to the general terms and conditions of the Audi driving experience.

Yes, the conference rooms at the customer center of the Audi driving experience center can also be rented by corporate and private customers without booking a driver training event. Further information on our premises and event technology can be found here.

We design exclusive corporate events and incentives that are precisely tailored to your company’s goals. Whether for team building, customer loyalty or a product presentation – our team will create a dynamic driving experience that leaves a lasting impression.